COVID-19 Information & Community Resources

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COVID-19 Information & Community Resources

Community Resources:
COVID-19 Food Distribution Site Cleaning Guidance
Food Dating Guide
Food Safety Steps
Head Start Application Information
Home Energy Assistance Program (HEAP) Fact Sheet
Human Concerns: Contact Information
Immigration Legal Clinic Information (English)
Immigration Legal Clinic Information (Spanish)
Liberty Resources Primary Care Information (Syracuse Location)
Liberty Resources Primary Care Information (Fulton Location)
OCO Expands Transportation Service to Pulaski
Oswego County Opportunities - Health Insurance Information
Oswego County Catholic Charities (Food Delivery) Information
Oswego County Health Department Resumes Immunization Clinics
Senior Chat Line
Steps To Deter The Spread of Coronavirus
Steps To Deter The Spread of Coronavirus (Spanish)
Social Security Administration Important Information
Social Security Administration Important Updates
Syracuse and Onondaga County Financial Assistance

In coordination with Feeding America and Feeding New York State, we are actively monitoring developments related to COVID-19 (coronavirus). We are taking proactive measures to protect the health and well-being of our staff, volunteers, and clients as we continue to serve our community.

Concerns regarding the local threat of COVID-19 (coronavirus) and preparations for any actual local cases of transmission are being addressed by multiple local health agencies, hospitals, emergency management personnel, elected officials, and community leaders in Central New York.

  • In addition to our year-round daily cleaning measures, hourly sanitizing of common surface areas including door hardware, tables, seats, etc.
  • Communicating online and to our partner agencies about the precautions to avoid spreading COVID-19 (coronavirus).
  • Continuing to monitor developments with Feeding America, Feeding New York State, and other state and local partners.
  • Encourage Food Bank staff to work remotely, if possible.
  • Enact response plans to continue to provide nutritious food.


Volunteers are still needed and it is safe to volunteer with the Food Bank. In fact, we may need your help more now than ever in the event that we have to respond with packing additional boxes of food. As per our year-round policy, if you are not feeling well, please wait until you are better to volunteer with us. Visit our volunteer page for more information here.


We are recommending that partner agencies implement sanitation procedures similar to ours. Please click here for Centers for Disease Control and Prevention (CDC) specific recommendations.

We are asking partners to inform us beforehand if they intend on adjusting or cancelling their food distribution times/dates. This will give us a chance to communicate and help them implement potential changes to their pantry distributions that allow for less opportunity for infection to spread. There is not a “one size fits all” solution to every partner or distribution. There are, however, certain strategies to execute that could continue to meet the needs of our neighbors struggling with hunger.


If you need food assistance, call the Food Bank at (315) 437-1899.

For the most up-to-date information about COVID-19 (coronavirus), please visit or your local health department website.  


Human coronaviruses are most commonly spread through respiratory droplets. Symptoms include fever, cough and shortness of breath. People at higher risk for serious complications are those with underlying health conditions and people over the age of 65. Residents are reminded to take the same measures that are recommended annually to prevent the spread of the flu and other respiratory viruses. These include:

  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects using a regular household cleaning spray or wipe.

We will continue to keep our community updated through this website, the media, and social media channels should any developments or changes occur in our operations or those of our partners.