Agency Web Ordering

To place an order through Agency Express, please click HERE. 

FOR DELIVERY
The standard 3 business days by noon is required for all orders for delivery. A minimum order of 40 cases (20 wholesale minimum + 20 Donated, VAP, USDA or Wholesale Cases are required for a delivery). Water is not counted in the delivery eligibility case count.

FOR PICK-UP
1 business day by 7:00 AM is required for all pick-ups starting Monday June 6th, 2022. There are no minimum requirements for orders placed for pick-up at our warehouse.

The following temporary changes to the agency pick-up process will go into effect on April 24, 2023:

1. Pick-up appointments will begin at 8:30am and the final appointment will be at 12:00pm.
2. Agency pick-up orders will be limited to 1,500 pounds. All larger orders will need to be incorporated into the regular delivery schedule.
3.  Agency pick-up orders will be moved to the East End of the Food Bank’s warehouse. Enter at the main driveway and use the short driveway that leads to the ground level overhead door (driveway on the right immediately past the pedestrian crosswalk). Ring the doorbell next to the overhead door to notify Food Bank staff that you have arrived.
   
   

DELIVERY CALENDARS
July - December 2023
January - June 2023

A business day is a day of normal operations for Food Bank of Central New York. Please check the delivery calendar and plan ahead accordingly. In the event of inclement weather, the Food Bank will contact you to reschedule and make attempts to deliver the next business day.

ADDITIONAL RESOURCES
Food Recall Policy
Recent Product Updates

FOR AGENCY PICK-UP ORDERS
The following temporary changes to the agency pick-up process will go into effect on April 24, 2023:

1.       Pick-up appointments will begin at 8:30am and the final appointment will be at 12:00pm.

2.       Agency pick-up orders will be limited to 1,500 pounds. All larger orders will need to be incorporated into the regular delivery schedule.

3.       Agency pick-up orders will be moved to the East End of the Food Bank’s warehouse. Enter at the main driveway and use the short driveway that leads to the ground level overhead door (driveway on the right immediately past the pedestrian crosswalk). Ring the doorbell next to the overhead door to notify Food Bank staff that you have arrived.”